Privacy policy

Privacy Policy

Last updated: October 25, 2026

This Privacy Policy explains how BLOVREX (“we,” “us,” or “our”) collects, uses, and discloses your personal information when you visit our website, use our services, make a purchase, or communicate with us.

For the purposes of this policy, “you” refers to anyone who uses our website or services, including customers, visitors, and other individuals whose information we process.

Please read this Privacy Policy carefully. By using our website or services, you acknowledge the practices described in this policy, subject to any consent requirements under applicable law.

We may update this Privacy Policy from time to time to reflect changes in our practices, operational needs, or legal requirements. Any revised version will be posted on our website with an updated “Last updated” date.

1. Personal Information We Collect

The personal information we collect depends on how you interact with our website and services.

Information You Provide Directly

When you browse our website, place an order, create an account, or contact us, we may collect the following information:

  • Contact information: Your name, email address, phone number, billing address, and shipping address.

  • Order information: Products purchased, order details, payment status, billing details, and delivery information.

  • Account information: Your username, password, and other information required to manage your account, where account features are available.

  • Shopping activity: Products you view, add to your cart, or save to a wishlist, where applicable.

  • Customer support information: Messages, inquiries, and other information you choose to share when contacting us.

Providing certain information may be necessary to place an order, receive customer support, or use particular website features.

Information Collected Automatically

When you visit our website, we may automatically collect certain information about your device and browsing activity, including:

  • Your IP address.

  • Browser type and device information.

  • Network and connection information.

  • Pages visited and interactions with our website.

  • Referring websites and general usage data.

We may use cookies, pixels, and similar technologies to collect this information and improve your browsing experience.

Information From Third Parties

We may receive information from third parties that help us operate our business, including:

  • Shopify, which provides our ecommerce platform.

  • Payment processors that handle transactions.

  • Shipping and fulfillment providers that help deliver orders.

  • Analytics, advertising, and customer support service providers.

Information received from third parties is handled in accordance with this Privacy Policy and applicable law.

2. How We Use Your Personal Information

We use personal information for the following purposes.

Processing Orders and Providing Services

We use your information to process payments, fulfill orders, arrange shipping, send order confirmations and updates, manage returns and exchanges, and provide other services related to your purchases.

Customer Support and Communication

We use your information to respond to inquiries, resolve order-related issues, provide assistance, and communicate with you about our services.

Marketing and Advertising

Where permitted by law and subject to any required consent, we may use your information to send promotional emails or messages, personalize offers, measure advertising performance, and display relevant advertisements on our website or other platforms.

You may opt out of promotional communications at any time using the unsubscribe instructions provided in our messages.

Website Improvement and Analytics

We may analyze browsing activity and website usage to understand customer preferences, improve our website, optimize product pages, and enhance the overall shopping experience.

Security and Fraud Prevention

We may use personal information to detect and investigate suspicious transactions, prevent fraud, protect our website, and safeguard our customers and business.

Legal and Business Obligations

We may process personal information when necessary to comply with applicable laws, respond to lawful requests, resolve disputes, enforce our policies, or protect our legal rights.

3. Cookies and Similar Technologies

Our website may use cookies and similar technologies to operate essential features, remember preferences, understand website traffic, and support analytics and advertising activities.

Shopify may use cookies to help power our online store. For more information, please visit Shopify's Cookie Policy.

Most web browsers accept cookies automatically, but you can adjust your browser settings to block or delete them. Some website features may not function correctly if certain cookies are disabled.

Where required by law, we will seek consent before using non-essential cookies or similar tracking technologies.

4. How We Share Personal Information

We may share personal information with third parties when necessary for legitimate business purposes and as permitted by applicable law.

These parties may include:

  • Ecommerce providers: Shopify and other providers that support our website.

  • Payment processors: Companies that securely process customer payments.

  • Shipping and fulfillment partners: Providers that prepare, dispatch, and deliver orders.

  • Analytics and advertising providers: Services that help us understand website activity and measure or deliver advertising.

  • Customer support providers: Services that help us respond to customer inquiries.

  • Professional advisers: Legal, accounting, or other advisers when necessary.

  • Authorities and legal entities: Where disclosure is required by law or necessary to protect our rights.

  • Business successors: Parties involved in a merger, acquisition, restructuring, or sale of business assets, where applicable.

We may also share information when you direct us to do so or provide the necessary consent.

We do not use the sharing of your personal information as a reason to disregard any privacy rights you may have under applicable law.

5. Reviews and User-Generated Content

If our website allows you to submit product reviews, comments, or other content in public areas, the information you choose to publish may be visible to other people.

Please avoid including sensitive personal information in public reviews or comments.

We cannot control how other people use information that you voluntarily make public.

6. Third-Party Websites and Links

Our website may contain links to third-party websites, applications, or services.

These third parties operate independently and may have their own privacy policies and security practices. We encourage you to review their policies before providing personal information.

BLOVREX is not responsible for the privacy practices or content of third-party websites that we do not control.

7. Children's Privacy

Our website and services are not intended to be directed toward children who are not legally permitted to use them under applicable law.

We do not knowingly collect personal information from children in circumstances where such collection is prohibited. If you believe a child has provided us with personal information inappropriately, please contact us so we can review the matter and take appropriate action.

8. Data Security

We take reasonable measures designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of electronic transmission or storage is completely secure. We cannot guarantee absolute security.

Please contact us promptly if you believe your account or personal information has been compromised.

9. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this policy, including fulfilling orders, providing customer support, maintaining business records, resolving disputes, and meeting legal or regulatory obligations.

The retention period depends on the type of information and the circumstances in which it was collected.

10. Your Privacy Rights

Depending on where you live, you may have certain rights concerning your personal information, subject to applicable law.

These rights may include:

  • Access: Request access to personal information we hold about you.

  • Correction: Request correction of inaccurate or incomplete information.

  • Deletion: Request deletion of personal information where applicable.

  • Data portability: Request a copy of certain personal information in a portable format.

  • Restriction or objection: Request that we restrict or stop certain processing activities where the law provides this right.

  • Withdrawal of consent: Withdraw consent where processing is based on your consent.

  • Marketing preferences: Unsubscribe from promotional communications at any time.

  • Appeal: Where applicable, appeal a decision regarding your privacy request.

To exercise your rights, contact us using the details provided below. We may need to verify your identity before processing your request.

We will respond within the timeframes required by applicable law. We will not unlawfully discriminate against you for exercising your privacy rights.

11. Promotional Communications

If you receive promotional emails from us, you can unsubscribe using the link included in those emails.

Even if you opt out of marketing communications, we may still send essential non-promotional messages relating to your orders, transactions, account, or customer service.

12. International Data Transfers

Your personal information may be processed or stored in countries other than the country in which you reside. These countries may have different data protection laws.

Where required by applicable law, we will use appropriate safeguards for international transfers of personal information.

13. Changes to This Privacy Policy

We may revise this Privacy Policy periodically to reflect changes in our business practices, technology, or legal obligations.

Any changes will be published on this page, together with an updated “Last updated” date. We encourage you to review this policy periodically.

14. Contact Us

If you have questions about this Privacy Policy, wish to exercise your privacy rights, or have a concern about how your personal information is handled, please contact us.

Store: BLOVREX

Email: dolciosa1@outlook.com